Privacy Policy

Solvang Chiropractic Clinic
Effective Date: December 10, 2025

Solvang Chiropractic Clinic (“we,” “our,” or “the Clinic”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

A. Personal Information You Voluntarily Provide

When you contact our clinic, schedule an appointment, or fill out forms on our website, we may collect:

Name
Email address
Phone number
Appointment preferences
Any information you choose to include in your message

B. Health Information

If you become a patient, we may collect health-related information necessary for your care.
All health information is protected under HIPAA and is NOT collected through our website.
If you choose to share medical details through our online contact form, we treat it with the same confidentiality as in-office communication.

C. Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Pages visited
Time and date of visit
Basic analytics data

This information helps us improve website performance and user experience.

2. How We Use Your Information

We may use your information to:

Respond to inquiries
Schedule appointments
Provide chiropractic care and related services
Improve our website and customer experience
Send appointment reminders (if opted-in)
Maintain legal and administrative records

We do not sell or rent your personal information.

3. How We Protect Your Information

We use appropriate administrative, technical, and physical safeguards to protect your information.

For patient health information, we comply with applicable HIPAA requirements.
For website data, we use secure servers, encrypted communication (HTTPS), and restricted access.

No method of online transmission is 100% secure, but we work to protect your information to the best of our ability.

4. Sharing Your Information

We may share your information only in these situations:

A. With Your Consent

To coordinate care, send records, or communicate with another provider at your request.

B. For Treatment, Payment, or Healthcare Operations

As allowed under HIPAA for patient care and billing.

C. With Service Providers

Such as website hosting, email systems, or appointment scheduling tools, all of whom must maintain confidentiality.

D. When Required by Law

Such as subpoenas, public health reporting, or other legal obligations.

We do not share your information for marketing without explicit opt-in consent.

5. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to:

Analyze website traffic
Improve functionality
Understand user behavior

You can turn off cookies through your browser settings if you prefer.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., maps, social media).
We are not responsible for their privacy practices.
We encourage you to review their policies before providing any information.

7. Your Rights

Depending on your location and patient status, you may have the right to:

Access your health records
Request corrections
Request restrictions on how we use or share information
Request confidential communications
Receive a copy of this Privacy Policy
Request an accounting of disclosures

To exercise any of these rights, contact us using the information below.

8. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal information from children online.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any updates will be posted with an updated Effective Date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Solvang Chiropractic Clinic
650 Alamo Pintado Rd Ste 303 Solvang CA 93463

(805) 325-9698

noah@solvangchiropracticclinic.com

solvangchiropracticclinic.com